Privacy/Security - FAQs

It is one of our founding principles to do everything necessary to protect your data and privacy rights.  Here are our most commonly asked security questions:

Which personal data do you store?

Guests: Name (encrypted) and the profile picture. Please note: As the name is encrypted, it is not possible for us to connect the profile pictures to a name.

Host: Name, E-Mail, Phone number, Room Name, Use Case, Password (encrypted)

Do you store any video or the audio?

No. We do not store any of this data.

Do you store the chat messages of users?

No. We do not store chat messages. Chat messages are stored on the device of the user. Only users have access to messages sent during their time on Wonder. Also, users have only access to the messages that have been sent while logged in on Wonder. All messages before or after are not visible to the user.

Can users join Wonder anonymously?

Yes. They can simply enter a fake name and cover the webcam when the selfie is taken. However, we don't recommend this as it is not beneficial for the ambience of the event. 

Where are your servers located?

Our servers do not have fixed positions as we use a global network of servers in various locations. Our system is set up in a way that it always uses the best performing server available. Proximity helps the performance of servers. In consequence, the server that is used for a given room is always close to the host who sets the room up. If an Australian host sets up the room, the server will most likely (but not necessarily) be in Australia.

Is it possible to record video or audio during an event?

No. As we do not store any of the video or audio it is not possible to record video or audio during an event within Wonder. However, users can use any other locally installed software(such as Loom) to record their screens or audio/video outputs.

Do you transmit any data to service providers?

You can find all the information about this topic here: https://www.wonder.me/privacy-policy

Do you store any cookies?

You can find all the information about this topic here: https://www.wonder.me/privacy-policy

Do you have a data processing agreement?

Yes! Please find it here: https://support.wonder.me/hc/en-us/articles/360016581498-Data-Processing-Agreement-DPA-ADV-

 

 

 

 

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